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Policies

This page has information about cancellations and a promise to keep your data safe.

If you need to cancel/ change your appointment

Please contact me as soon as you know it will not be convenient for me to come to you.

If an appointment is cancelled less than 24 hours before I need to see you, unfortunately I will have to charge 50% of the fee, for which I will send an invoice.

If cancelled on the day, 75% will be charged or if I turn up and I can't see you, you will be expected to pay 100% of the fee.

Woman on Phone
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Data protection

Be assured that I will maintain client confidentiality and store your data appropriately in accordance with the Information Commissioners Office (ICO) and Health & Care Professions Council (HCPC) guidance;

please don't hesitate to ask if you have any questions.

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